Privacy policy
How Najam Relief collects, uses and protects the personal data of our donors, beneficiaries, volunteers and supporters.
Questions? support@najamrelief.com
Najam Relief is committed to protecting the privacy and personal data of our donors, beneficiaries, volunteers, and supporters. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Information we collect
We may collect personal data such as:
- Name, address, email, and phone number
- Donation history and payment details
- Communication preferences
- Any other information you voluntarily provide
2. How we use your information
Your data helps us:
- Process donations and issue receipts
- Communicate updates and appeals
- Improve our services and outreach
- Comply with legal obligations
We do not sell or rent your personal data. We may share it with trusted service providers only when necessary (e.g., payment processors), and only under strict confidentiality agreements.
Text messaging: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
3. SMS Communications and Consent
Najam Relief may send SMS text messages to donors and supporters who have provided their consent through our website forms.
Types of SMS Communications:
- Non-Marketing Messages: Donation confirmations, donation receipts, recurring donation updates, payment notifications, donation-related updates, and donor support follow-ups.
- Marketing and Promotional Messages: Fundraising campaigns, emergency relief appeals, seasonal giving campaigns, donation opportunities, charitable initiatives, and campaign updates.
Message Frequency: Message frequency may vary depending on your interactions with Najam Relief and your communication preferences.
Message and Data Rates: Message and data rates may apply based on your mobile carrier and service plan.
Opt-Out: You may opt out of receiving SMS communications at any time by replying STOP to any message. For assistance, reply HELP.
Mobile Information Privacy: We do not sell, rent, or share mobile phone numbers with third parties or affiliates for marketing or promotional purposes. SMS opt-in information and consent will not be shared with third parties or affiliates for marketing purposes.
Consent: SMS consent is voluntary and is not a condition of making a donation. Marketing and non-marketing SMS consent is collected separately through our website forms.
4. Your rights
You have the right to:
- Access your personal data
- Correct inaccuracies
- Withdraw consent for communications
- Request deletion of your data (subject to legal requirements)
5. Data security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
6. Cookies and online tracking
Our website may use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
7. Contact us
For questions or concerns about this policy or your data, please contact:
Email: support@najamrelief.com
Phone: (404) 513-0310